Deploying research methods and testing to understand user needs.
We can help build an understanding of your target audience to assess a current situation or shape a new policy, service or product.
We deploy quantitative and qualitative research methods to capture “what makes them tick” in the field, but also remotely. Our report includes actionable insights to inspire the next steps, shape an ongoing design effort or inform a redesign.
Research we perform
Design a seamless shopping experience.
Tackling loneliness through empowering senior citizens.
Help develop visionary scenarios for the intranet and extranet.
We tailor our approach to your questions. We help explore the context to understand business opportunities or to evaluate your design with users.
We work together with your team to draft research plans, conduct interviews and establish tracking methods after the launch of a product or service.
Our team delivers insights in an impactful and persuasive manner. Our work can strengthen your internal research capabilities leading to more informed decision-making.
This toolkit helps you co-create interventions to tackle organisational and societal complexity.
This toolkit is an introduction to the methodology of service design. With a simple step-by-step plan we offer you a practical do-it-yourself guide.