Optimising workspaces to improve the human experience.
We imagine the layout of physical spaces with attention to core and peripheral areas, signage, information displays, workstations, counters and kiosks.
We strive for rapid task performance and a smooth user journey while considering their diversity and well-being.
We can help design two types of spaces:
Spaces we design
Building a centre for the homeless in Brussels.
Envisioning VRT's new broadcasting control centre.
Improving the working conditions of remote cabin luggage screeners.
We prototype and test new spaces on different scales and from low to high fidelity. Our approach involves all stakeholders in constructive conversation through all steps, from co-creation of the layout to analysing the impact of the way of working. We ensure alignment between all parties to achieve operational excellence in your finished space.
When we design spaces, we focus on how they can best enable the goals of the business (back-office) and the needs of users (front-office). Our team can help your employees make the needed shift, in culture and habits.
One–day training on designing for control rooms with a human factors approach.